What Does It Mean to Start Again on a Fax

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most mutual error messages are shown below.

You tin correct virtually errors by yourself. If y'all demand more assist, the Brother Solutions Heart offers latest FAQs and troubleshooting tips.

Error Message	Cause	Action
Change Unable Twenty Make clean Unable Twenty	The machine has a mechanical problem. —OR— A strange objects such as a clip or ripped newspaper is in the auto.	Open the upper jam clear embrace and remove any strange objects inside the machine. (MFC-3360C and FAX-1860C) If the error bulletin continues, come across Transferring your faxes or Fax Journal report earlier disconnecting the machine and so you will not lose any of import letters. Then, disconnect the automobile from the power for several minutes and so reconnect it. (FAX-1960C) Disconnect the auto from the ability for several minutes, then reconnect it. (The machine can be turned off for approximately 24 hours without losing faxes stored in the memory.)
Comm.Error	Poor phone line quality acquired a advice error.	Send the fax again or connect the motorcar to another telephone line. If the problem continues, call the phone company and ask them to check your phone line.
Comprehend Open Close all covers	The Upper Jam Clear Cover is non closed completely.	Open the Upper Jam Clear Cover and then close it again.
	The ink cartridge embrace is not closed completely.	Firmly close the ink cartridge cover until it clicks.
Information Remaining	Print data is left in the machine'due south retentivity.	Re-first printing from your computer.
	Print data is left in the motorcar's memory. The USB cablevision was unplugged while the reckoner was sending the data to the machine.	Printing Cease/Exit. The machine volition abolish the task and articulate information technology from the retentiveness. Attempt to print again.
Disconnected	The other person or other person'due south fax machine stopped the call.	Effort to send or receive once more.
Document Jam	The document was not inserted or fed properly, or the document scanned from the ADF was too long.	See Using the ADF. Encounter Certificate jam.
	The panel cover is open up.	Close the console cover and press End/Get out.
DR Mode in Use	The car is gear up to Distinctive Band mode. You cannot change the Receive Mode from Manual to another fashion.	Set Distinctive Ring to off. (See Turning off Distinctive Ring.)
High Temperature	The impress caput is too warm.	Let the machine to cool down.
Init Unable Xx	The machine has a mechanical problem. —OR— A strange objects such every bit a clip or ripped paper is in the automobile.	Open the upper jam clear cover and remove any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the fault message continues, see Transferring your faxes or Fax Journal written report before disconnecting the machine and so y'all will not lose whatever important messages. Then, disconnect the automobile from the power for several minutes and then reconnect it. (FAX-1960C) Disconnect the motorcar from the ability for several minutes, then reconnect it. (The motorcar tin be turned off for approximately 24 hours without losing faxes stored in the memory.)
Ink Empty Twenty	One or more than of the ink cartridges is empty. The machine will stop all print operations. While retentivity is bachelor, black and white faxes will be stored in the retentiveness. If a sending machine has a colour fax, the motorcar's 'handshake' will ask that the fax exist sent as black and white. If the sending car has the ability to convert it, the color fax will be stored in the retentivity every bit a blackness and white fax.	Supervene upon the ink cartridges. (Encounter Replacing the ink cartridges.)
Low Temperature	The print caput is also cold.	Allow the machine to warm up.
Near Empty	I or more of the ink cartridges are running out of ink. If a sending motorcar has a color fax, the auto's 'handshake' volition inquire that the fax exist sent as black and white. If the sending automobile has the ability to catechumen information technology, the color fax will be received into memory as a blackness and white fax.	Club a new ink cartridge. (Run across Ordering accessories and supplies.)
No Caller ID	At that place is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your phone company.	If y'all desire to use the Caller ID feature telephone call your telephone company. (See Caller ID.)
No Cartridge	An ink cartridge is not installed properly.	Take out the ink cartridge and put it in over again seating it properly. (See Replacing the ink cartridges.)
No Newspaper Fed	The automobile is out of newspaper or paper is not properly loaded in the paper tray.	Do one of the post-obit: • Refill the newspaper in the newspaper tray, then printing Black Offset or Color Start. • Remove the paper and load it again and then press Black Commencement or Colour Start.
	The paper is jammed in the automobile.	Come across Printer jam or newspaper jam.
No Response/Busy	The number you lot dialed does non answer or is busy.	Verify the number and try again.
Not Registered	You tried to access a One-Impact or Speed Dial number that is not programmed.	Ready up the One-Touch or Speed Punch number. (Come across Storing Speed-Punch numbers.)
Out of Memory	The machine'southward retention is total.	Fax sending or copy operation in progress • Printing Stop/Exit and wait until the other operations in progress finish and then try again. • Articulate the information from the retentiveness. To proceeds extra memory, y'all can plow off Fax Storage. (See Turning off Remote Fax Options.) • Impress the faxes that are in the retention. (Meet Printing a fax from the retention.) Printing performance in progress Reduce print resolution. (For details, meet Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM.)
Paper Jam	Newspaper is jammed in the motorcar.	Open the upper and lower jam clear covers (at the back of the machine) and remove the jammed newspaper. (See Printer jam or paper jam.)
Print Unable Twenty Scan Unable 20 Tel Disabled (FAX-1960C only)	The machine has a mechanical problem. —OR— A foreign objects such as a clip or ripped paper is in the machine.	Open the upper jam clear comprehend and remove any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the error message continues, run into Transferring your faxes or Fax Journal report before disconnecting the car and so you will not lose whatsoever important messages. Then, disconnect the machine from the power for several minutes and and then reconnect information technology. (FAX-1960C) Disconnect the machine from the power for several minutes, then reconnect it. (The auto tin be turned off for approximately 24 hours without losing faxes stored in the memory.)
Wrong Paper Size	Paper is not the right size.	Load the correct size of paper (Alphabetic character, Legal or A4), and so press Black Start or Color Start.

Transferring your faxes or Fax Journal report

If the LCD shows:

•	Change Unable 20
•	Make clean Unable XX
•	Init Unable XX
•	Print Unable XX
•	Scan Unable XX
•	Tel Disabled

 Notation

If there is an error message on the motorcar's LCD, afterward the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect information technology.

Transferring faxes to another fax machine

If you have not set your Station ID, you lot cannot enter fax transfer fashion.

i	Press Stop/Exit to interrupt the error temporarily.
two	Press Carte du jour, ix, 0, ane.
3	Practise ane of the post-obit: • If the LCD shows No Information, at that place are no faxes left in the motorcar'south retention. Press Cease/Exit. • If the LCD shows Enter Fax No., enter the fax number to which faxes will be forwarded.
4	Press Black Beginning.

Transferring Fax Journal study to another fax automobile

If you lot have not gear up up your Station ID, you cannot enter fax transfer mode.

1	Press Menu 9, 0, 2.
2	Enter the fax number to which the Fax Periodical report will be forwarded.
3	Press Black Start.

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Source: https://support.brother.com/g/s/id/htmldoc/mfc/mfc3360c/use/html/ug/appendix12_2.html

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